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Privacy Policy

FOOD SAVE THE QUEEN SL, in its commitment to the Protection of Personal Data of its customers, and as the ultimate guarantor of their privacy, has conducted a review of all its business processes especially those involving the processing of personal data adapting them to the new requirements of EU regulations, the General Data Protection Regulation (GDPR). It has implemented appropriate security measures based on the results obtained from the analysis performed and has updated its privacy policies and, consequently, this Legal Notice.

 

The User and/or Client guarantees that the data provided is true, accurate, complete, and up to date, being responsible for any direct or indirect damage or harm that may be caused as a result of a breach of such obligation. In the event that the data provided belongs to a third party, the User and/or Client guarantees that they have informed said third party of the aspects contained in this document and obtained their authorization to provide their data to FOOD SAVE THE QUEEN SL for the purposes indicated.

 

The Portal may host blogs, forums, and other social network applications or services for the purpose of facilitating the exchange of knowledge and content. Any personal information provided by the user may be shared with other users of that service, over whom FOOD SAVE THE QUEEN SL has no control.

For the purposes of technical security and system diagnostics, in an anonymized or pseudonymized manner, FOOD SAVE THE QUEEN SL may record the IP address (the identification number of the device’s Internet access, which allows devices, systems, and servers to recognize and communicate with each other). This information may also be used for web performance analytical purposes.

 

In accordance with the provisions of the applicable personal data protection regulations, the User and/or Client of FOOD SAVE THE QUEEN SL is informed of the following:

 

Data Controller

The Controller for the processing of data voluntarily provided by the user is:

FOOD SAVE THE QUEEN SL S.L.

Tax ID (CIF): B56650864

Registered Office: Calle Sombrero de Copa nº 33, 1B, 50019, Zaragoza

 

Purposes of Processing Personal Data

The personal data voluntarily provided by the user will be incorporated into processing records owned by FOOD SAVE THE QUEEN SL for the following purposes:

  • The processing and management of requests for information and/or advice, pre-orders, or orders made by the User and/or Client through this site, telephone, or email.

  • The management and control of services offered through the website, telephone, or email, related to consultancy and the provision of services.

  • The delivery of commercial information regarding FOOD SAVE THE QUEEN SL services and products that may be of interest to the user, provided they have expressly accepted it.

  • Managing Website Users.

  • Providing the services included on the Website and/or providing the requested information, whether via the web, email, or telephone. Emails may report confirmation of receipt and reading.

  • Managing the contractual or commercial relationship established between FOOD SAVE THE QUEEN SL and the Users and/or Clients.

  • Managing compliance with contractual or extra-contractual obligations assumed by FOOD SAVE THE QUEEN SL.

  • Managing and maintaining a single Customer record in the FOOD SAVE THE QUEEN SL promotional system, provided it has been expressly accepted.

  • In cases where the User expressly consents, sending advertising communications and commercial information about FOOD SAVE THE QUEEN SL activities, products, services, offers, contests, special promotions, as well as various documentation that may be of interest or utility to the User and/or Client.

Likewise, in each process where the user provides personal data, they will be informed of the mandatory or optional nature of its completion, and the consequences of not providing it.

 

Information Regarding Data Processing for Communications

Data used or provided in informative and/or promotional communications is processed by FOOD SAVE THE QUEEN SL for purposes consisting of sending electronic communications of an informative nature regarding services, activities, publications, celebrations, and social and professional events of FOOD SAVE THE QUEEN SL that may be of interest to the User and/or Client. The monitoring and optimization of marketing campaigns will be carried out using specific technologies for this purpose.

Consent for sending such communications may be revoked at any time in each of the communications received through the mechanism provided for that purpose.

The data retention criteria will be based on your statement against such processing. In any case, rights of access, rectification or erasure, limitation of processing, objection, and portability may be exercised by email to info@fsqgourmet.com.

 

Third-Party Personal Data

In the case of personal data provided by a person other than the user or data subject acting as their representative, said representative guarantees that they have informed the data subject of this Privacy Policy and have obtained their authorization to provide their data to FOOD SAVE THE QUEEN SL for the stated purposes. Likewise, they guarantee that the data provided is accurate and up to date, being responsible for any direct or indirect damage or harm that may be caused as a result of a breach of such obligation.

 

Period of Retention of Personal Data

The personal data provided will be kept as long as the contractual relationship is maintained, its deletion is not requested by the interested party, and it does not need to be removed because it is necessary for compliance with a legal obligation, for the formulation, exercise, and defense of claims, or when its conservation is required to enable the application of any benefit, discount, or promotional advantage for the client.

In the event that the user revokes their consent to the processing of their data or exercises the rights of cancellation or erasure, their personal data will be kept blocked and available to the Administration of Justice during the legally established periods to address possible liabilities arising from the processing thereof.

 

Legal Basis for Processing Personal Data

FOOD SAVE THE QUEEN SL is entitled to carry out the processing of personal data on the basis that:

  • The User and/or Client has provided explicit consent for the purposes described in section 2 of this Policy that require the processing of User and/or Client data.

  • The User and/or Client has provided their personal data within the framework of a contractual or pre-contractual relationship to attend to their request for the management of services related to their products.

  • The User and/or Client has provided informed consent for the sending of commercial communications related to products and/or services of FOOD SAVE THE QUEEN SL that may be of interest to the User and/or Client, for the installation of tracking systems that report on browsing habits according to the Cookies Policy, or for the sending of information requested through contact forms.

  • There are legal obligations that require the processing of personal data, in accordance with the services provided.

The legal basis for the processing of personal data of Users and/or Clients by FOOD SAVE THE QUEEN SL resides in points (a), (b), and (c) of Article 6(1) of Regulation (EU) 2016/679 of April 27, and the Organic Law on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD) of 2018.

 

Categories of Recipients

Personal data of Users and/or Clients of FOOD SAVE THE QUEEN SL may be communicated to the following categories of interested parties:

  • Entities with which it has collaboration agreements to enable the execution and correct fulfillment of the contract signed by said users and/or clients.

  • Management agencies (Gestorías) with which FOOD SAVE THE QUEEN SL has collaboration agreements to enable the execution and correct fulfillment of said contract.

  • Insurance entities with which FOOD SAVE THE QUEEN SL has collaboration agreements to enable the execution and correct fulfillment of the required insurance contracts.

  • Financial entities with which FOOD SAVE THE QUEEN SL has collaboration agreements to enable the execution and correct fulfillment of the corresponding contract.

  • IT service providers.

  • Public Administrations and Bodies, for the fulfillment of obligations directly enforceable on FOOD SAVE THE QUEEN SL and/or when the corresponding legal authorization exists.

 

International Transfers

Currently, FOOD SAVE THE QUEEN SL does not perform international data transfers.

 

Rights of Data Subjects

The User and/or Client may exercise the rights of access, rectification or erasure, limitation of processing, objection, portability, and the right to object to automated individual decisions before FOOD SAVE THE QUEEN SL. Likewise, they may revoke their consent if they have granted it for any specific purpose, and may modify their preferences at any time.

The User and/or Client may exercise any of the rights reported in the previous paragraph by sending an email indicating the right they are exercising to FOOD SAVE THE QUEEN SL at: info@fsqgourmet.com.

The User and/or Client is informed that they may direct any type of claim regarding personal data protection to the Spanish Data Protection Agency (Agencia Española de Protección de Datos) at www.agpd.es, the Supervisory Authority of the Spanish State.

 

Policy Update

This policy has been updated in accordance with the requirements of EU Personal Data Protection regulations, the General Data Protection Regulation (GDPR), and the Organic Law on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD).

Furthermore, please be informed that this policy may be modified due to changes in the requirements established by current legislation at any time, by judicial decisions and changes in jurisprudence, as well as by changes in the actions and business strategy of FOOD SAVE THE QUEEN SL. Publication and access by users will be carried out through this same site, it being understood that relationships established with users prior to the change will be governed by the rules provided at the time the Website was accessed for their establishment.